Service Development Archives - Phoenix Australia

A national trauma framework to support rail workers

April 18, 2019
Featured News, News, Service Development, Training

TrackSAFE and Phoenix Australia have been collaborating to ensure the mental health of rail industry workers is supported by best practice trauma management approaches. The resulting national trauma management framework…

Paramedics need more support to deal with daily trauma

June 7, 2018
Featured News, Media, Research, Service Development

This article from The Conversation was written by Associate Professor Andrea Phelps, Deputy Director, Phoenix Australia,

New Mental Health Guidelines for Assessment of Refugee Status

February 19, 2018
Featured News, News, Service Development

UNHCR recommendations on assessing psychologically vulnerable applicants to determine refugee status in Australia were written by mental health experts including Guy Coffey from Victoria’s Foundation House, Phoenix Australia’s Jane Nursey, and Dr Zachary Steel from UNSW.

Graduated viewing program an award winner

December 14, 2017
Featured News, Service Development, Training

Over the last two years, Phoenix Australia has worked with the Australian Border Force (ABF) to develop and deliver the Graduated Viewing Program - a training program for ABF Investigations Officers who need to view and classify objectionable material.

Emergency Management Conference 2015

July 8, 2015
Events, News, Service Development

Dr Andrea Phelps, Deputy Director, today presented on “Trauma management in emergency service organisations” at the Emergency Management Conference in Melbourne.

Reducing the Risk of Trauma for Customs Investigators

June 14, 2015
News, Service Development

Phoenix Australia works with organisations whose staff may be exposed to trauma as part of their work, assisting them to reduce the risk and minimise the impact of potentially traumatic events.

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