Our consultation services are grounded in our expertise of trauma-related mental health and draw on evidence-based techniques and practices.
For over 20 years, we have worked with a diverse range of organisations spanning many industries to implement best-practice approaches to recognising trauma and minimising its impact. We’re shining a spotlight on some key initiatives with real-world impacts – explore our Responder Assist service, TrackSAFE initiative, Trauma & Aged Care Information Hub and our award-winning Bushfire Recovery Project.
Early intervention and evidence-based care achieve the best outcomes for people affected by trauma. Help your team to perform at their peak by ensuring that your mental health policies and practices are up to date.
Stress and trauma-related injuries are costly workers’ compensation claims so it makes good financial sense to ensure best practice approaches to managing and mitigating the impacts of trauma. Phoenix Australia can work with your organisation to offer specialised services tailored to your policy needs.
When you work with Phoenix Australia to develop trauma awareness and trauma-informed policies, procedures and practice, you can expect to see the benefits across your service. These benefits include improved outcomes for clients, improved management of critical incidents and other behaviour that interrupts service, and improved worker confidence, role satisfaction and morale.
Access to a range of high quality mental health services for your team contributes to an attractive employee proposition, helping to reduce absenteeism and boost productivity.
Phoenix Australia can advise on evidence-informed, best practice approaches to building and maintaining the mental health of your workforce – from self-care strategies and resources, to informal sources of support (such as peer support programs), to pathways to evidence-based mental health treatment.
Effective early detection and intervention programs are key to managing and minimising the impact of workplace stress and trauma injuries. To help your organisation, Phoenix Australia can review existing workplace resources and services to ensure they are trauma-informed and reflect the latest in trauma knowledge.
Phoenix Australia provides academic consulting services to help you understand mental health, in the context of your workplace or organisation.
As the experts in posttraumatic mental health with a team comprising of researchers, clinicians, trainers and policy advisors, we can work with your organisation to develop an in-depth understanding of the psychological risk and protective factors for your workforce.
To find out more about our research, visit our research page or contact us for a confidential discussion.
Help your organisation, team or community be sensitive to the impacts of trauma with training from Phoenix Australia.
Our training is backed by Melbourne University and can be delivered online, face to face or in a blended mode. Our popular courses include those in Trauma-informed Care, Psychological First Aid and Vicarious Trauma.
Phoenix Australia’s approach can be tailored to suit the needs of particular organisations, services or workforces.
Organisations have a responsibility to ensure that they employ best practice approaches to recognising psychological hazards in the workplace, minimising the risk of staff exposure and managing potential impacts on staff.
Phoenix Australia draws on our international collaborations in posttraumatic mental health to help your organisation understand benchmarks.
Our collaborative, trauma-informed approach will take into account your needs to ensure that implementation of a best practice approach is achievable and provides maximum benefit to your organisation.
For an example of our benchmarking work, see our Peer Support Guidelines or contact us here for more.
We work closely with a range of industries, providing consultation services to help them understand and manage the impacts of trauma and adversity.
We work with a range of organisations whose staff may be exposed to trauma to implement best-practice approaches to recognising trauma and minimising its impact.
We help organisations build their capacity to provide trauma-informed services that reflect an understanding of trauma and how it can affect individuals.
We provide solutions for third-party insurers and funders responsible for setting the standards of care and ensuring high-quality treatment for people affected by trauma.
We work with organisations that support people affected by trauma, to ensure they deliver best practice supports and treatments.
Peer support programs have been emerging as standard practice for supporting staff in high-risk agencies…
counselling and referrals