All our face-to-face training events have been postponed. We are working rapidly to transfer all of our training content to online delivery and will inform you when it is available via our website, social media and via our subscriber list.

If you work in a community-based setting with people who have experienced trauma, this workshop will provide a framework for understanding, responding, and aiding recovery.


Traumatic experiences are common, and the effects can be profound. Trauma-Informed Care helps to build a client’s sense of safety, control and empowerment through strengths-based interventions that can be delivered by a range of professionals.


In this workshop, you will learn about and practise key aspects of Trauma-Informed Care, including how to safely talk about trauma, simple strategies to teach your clients to help them deal with their distress, how to foster independence and recovery, and encouraging connection with others. You will also learn how to apply these skills in your own work setting.

A comprehensive guide with tools, handouts and other resources is provided.

Course content

  • The impact of psychological trauma
  • The principles of Trauma-Informed Care
  • Applying Trauma-Informed Care principles in your work and organisation
  • How to assess and talk about trauma safely and sensitively
  • Using brief recovery-focussed interventions
  • Looking after yourself


Who should attend?

Practitioners from a range of professional backgrounds who work in community-based services, including youth, family, homeless, aged, welfare, alcohol and substance, mental health, and disability.



1 Day Workshop


Continuing Professional Development

The training provides a total of 7 CPD hours.


Refunds and cancellation

Please understand, as a not-for-profit, our cancellation policies are necessary to ensure the viability of our workshops, as delivery is dependent on minimum numbers. Phoenix Australia provides a full refund if cancellation is received 20 business days prior to the workshop date. For full cancellation & refund details please click here