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The Queensland Floods Practitioner Advice Line on Mental Health


This service is now closed.



Resources for download:

The following customised tip sheets were developed for practitioners and other helpers working with flood-impacted people. Other resources are available on our Fact Sheets and Booklets page.


For people affected by trauma:


For teachers assisting students:

  • Teacher Tips for supporting students after a natural disaster



Please note: Phoenix Australia does not provide direct clinical care.

If you are a member of the community directly affected by the Queensland floods, and require counselling and support, please visit the NQ Connect website or call them on 1300 059 625.

If you are in an emergency, or at immediate risk of harm to yourself or others call one of the numbers below:

Lifeline  13 11 14
Suicide Call Back Service  1300 659 467
Kids Helpline  1800 551 800


1800 260 618

Available from Tuesday 5 March
Monday – Friday
9am – 4pm (AEST)



[email protected]



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