The Queensland Floods Practitioner Advice Line on Mental Health


The Queensland Floods Practitioner Advice Line on Mental Health was temporarily set up to provide advice and support for all people working directly with flood affected Queenslanders. We are no longer taking enquiries but we still have available for download a range of useful tip sheets for mental health recovery after a disaster.



Resources for download:

The following customised tip sheets were developed for practitioners and other helpers working with flood-impacted people.


For people affected by trauma:

  • Parent Tip Sheet for supporting children and teenagers
  • Other informative Fact Sheets & Booklets can be found here


For teachers assisting students:


For managers supporting staff:


Resources from our partners, the Royal Flying Doctor Service:


Please note: Phoenix Australia does not provide direct clinical care.

If you are a member of the community directly affected by the Queensland floods, and require counselling and support, please visit the NQ Connect website or call them on 1300 059 625.

If you are in an emergency, or at immediate risk of harm to yourself or others call 000, Lifeline 13 11 14, Suicide Call Back Service 1300 659 467, or Kids Helpline 1800 551 800.


1800 260 618

Available from Tuesday 5 March
Monday – Friday
9am – 4pm (AEST)



[email protected]



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