These BlueHub services are still under development.
Welcome to the BlueHub specialised mental health service
Developed in partnership with The Police Association Victoria (TPAV) and funded by the Department of Health.
About the service
The BlueHub is a pilot project initiated by TPAV to provide specialised mental health assessment, treatment and streamlined support services for Victoria Police and Victorian-based Australian Federal Police members, who are members of TPAV or the Australian Federal Police Association (AFPA).
The objectives of BlueHub are to:
- address the service delivery gap Victorian based police members currently experience between requesting assistance, obtaining a referral, and commencing treatment for mental health related illness and issues
- establish a specialised mental health referral and treatment program administering evidence-based treatments for members
- establish a quality-assured service provider network incorporating training and research functions
- develop a mental health referral and treatment program model that can be used by other police associations and organisations
- develop a data collection and research framework that will support continued improvements and innovations in the evidence-based mental health care of police members.
How the service works
View the steps involved in seeking mental health support through BlueHub in this downloable PDF.
The following outlines the initial steps in how to access BlueHub.
Victoria Police and Victorian-based Australian Federal Police members or their referrers can access BlueHub by:
- calling 1800 260 618 between 9am-5pm Mondays to Fridays,
- emailing [email protected] or
- submitting an online web form below.
A BlueHub intake psychologist will conduct a phone interview to:
- determine eligibility
- record symptoms, concerns, and their severity
- determine the appropriate mental health treatment
Eligible police members will be referred for a thorough psychological assessment and treatment, in one of our BlueHub clinics.
Self-referral for police members
Police members can contact BlueHub directly to enquire about access to specialised mental health referral, assessment and treatment. A GP referral is not required.
BlueHub is not a crisis service. If emergency support is required due to personal safety concerns, contact 000 or present to your local hospital emergency department. If requiring immediate emotional support, call Lifeline 13 11 14, Beyond Blue 1300 22 4636, or the wellbeing services of your police agency or association.
Referral for practitioners working with police members
Police members can be referred by a treating provider, other support person, Victoria Police, TPAV, AFP, or AFPA. Before we can contact the police member, we ask that they are aware of the referral and has consented to being contacted by us.
Referrers can contact BlueHub directly on behalf of the police member to enquire about access to specialised mental health referral, assessment, and treatment. If you prefer you can also download the BlueHub Practitioner Referral Form and email to us at [email protected]
Training and resources for BlueHub registered practitioners
We have developed a three-year practice certificate to equip providers with the necessary cultural competence to work with police members and the expertise to provide evidence-based treatments for common mental health problems.
An invitation with login details is required to gain access to the BlueHub training portal.
Resources for police members
- Victoria Police Bluespace Wellbeing website provides information and resources about mental health and available services for support
- The equipt app provides a range of tools to strengthen your wellbeing and links to supports (available on Apple’s App Store and Android’s Google Play)
- Victoria Police Wellbeing Services 1300 090 995 (24/7 access to the Police Psychology Unit)
- TPAV Wellbeing 03 9468 2600 (24/7 service)
- TPAV Member Assistance Program Lifeworks – 1300 361 008
- AFP Organisational Health Triage – 02 5127 0001
- AFP Psychology – 02 6285 1677
- Police Veterans Support/Retired Peer Support
Developed by
Our partners
