As part of the Federal Government Mental Health Supports for Bushfire Affected Australians, and the Victorian Government Mental Health and Wellbeing Bushfire Recovery packages, Phoenix Australia has been engaged to deliver free training programs to eligible frontline workers in order to better support them in their work with community members affected by the 2019-2020 bushfires across Australia.

 

These projects aim to work with frontline workers (including community leaders, emergency services, general practice staff and healthcare workers) to enhance their ability to:

  • support community members’ recovery from the bushfires
  • promote their own resilience and psychological recovery from the bushfires
  • support the resilience and wellbeing of their teams and organisations.

 

The training programs are being offered online to eligible frontline workers, and also face-to-face in selected bushfire-affected towns.

What face-to-face training opportunities are available?

 

Each of the three courses – Psychological First Aid, Trauma-informed Care and Supporting Individuals after Disaster – will be delivered in person in a range of locations. Some courses have an online portion that we recommend you complete prior to attending the workshop. Please follow the specific link below if you would like to register to attend an upcoming face-to-face training. Some workshop dates have yet to be confirmed, but register your interest and details will be emailed to you when confirmed.

Batemans Bay NSW

Workshops completed.

Queanbeyan NSW

Supporting Individuals after Disaster – Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Tuesday 15 June 2021, 5:30pm–7:30pm

Register interest: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-queanbeyan-nsw

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Wednesday 16 June 2021, 9:00am–12:00pm

Register interest: https://events.humanitix.com/trauma-related-training-for-emergency-managers-and-supervisors-queanbeyan-nsw

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Wednesday 16 June, 1:00pm–4:00pm

Register interest: https://events.humanitix.com/trauma-related-training-for-emergency-services-personnel-and-volunteers-queanbeyan-nsw

Tumbarumba NSW

Supporting Individuals after Disaster – Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Tuesday 20 July 2021, 5:30pm–7:30pm

Register: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-tumbarumba-nsw

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Wednesday 21 July 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-managers-and-supervisors-tumbarumba-nsw

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Tuesday 20 July 2021, 1:00pm–4:00pm
Register interest: https://events.humanitix.com/trauma-related-training-for-emergency-services-personnel-and-volunteers-tumbarumba-nsw

Tumut NSW

Supporting Individuals after Disaster – Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Monday 2 August 2021, 5:30pm–7:30pm

Register: https://events.humanitix.com/free-trauma-related-training-for-general-practitioners-and-gp-practice-clinics

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Tuesday 3 August 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/free-trauma-related-training-for-emergency-managers-and-supervisors

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Tuesday 3 August 2021, 2:00pm–5:00pm
Register interest: https://events.humanitix.com/free-trauma-related-training-for-emergency-services-personnel-and-volunteers

Kangaroo Island SA

Workshops completed.

Yorke Peninsula SA

Supporting Individuals after Disaster – Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Monday 11 October 2021, 5:30pm–7:30pm

Register: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-yorke-peninsula-sa

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Tuesday 12 October 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-managers-and-supervisors-yorke-peninsula-sa

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Tuesday 12 October 2021, 2:00pm–5:00pm

Register interest: https://events.humanitix.com/trauma-related-training-for-emergency-services-personnel-and-volunteers-yorke-peninsula-sa

Bairnsdale VIC

Workshops will be held in Bairnsdale in July and September. See details below.

 

Supporting Individuals after Disaster – Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Wednesday 28 July 2021, 5:30pm–7:30pm

Register interest: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-bairnsdale-vic

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Thursday 29 July 2021, 1:00pm–4:00pm

Register interest: https://events.humanitix.com/trauma-related-training-for-emergency-managers-and-supervisors-bairnsdale-vic

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Thursday 29 July 2021, 9:00am–12:00pm

Register interest: https://events.humanitix.com/trauma-related-training-for-emergency-services-personnel-and-volunteers-bairnsdale-vic

 

Psychological First Aid – Three Hour Workshop

Audience: Frontline workers and community leaders in North East Victoria and East Gippsland

Details: Friday 17 September 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/psychological-first-aid-training-for-victorian-frontline-workers-and-community-leaders-bairnsdale

 

Trauma-informed Care – Three Hour Workshop

Audience: Frontline workers and community leaders in North East Victoria and East Gippsland

Details: Friday 17 September 2021, 2:00pm–5:00pm

Register: https://events.humanitix.com/trauma-informed-care-training-for-victorian-frontline-workers-and-community-leaders-bairnsdale

 

Psychological First Aid – Three Hour Workshop

Audience: Frontline workers and community leaders in North East Victoria and East Gippsland

Details: Thursday 17 September 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/psychological-first-aid-training-for-victorian-frontline-workers-and-community-leaders-bairnsdale

 

Trauma-informed Care – Three Hour Workshop

Audience: Frontline workers and community leaders in North East Victoria and East Gippsland

Details: Thursday 17 September 2021, 2:00pm–5:00pm

Register: https://events.humanitix.com/trauma-informed-care-training-for-victorian-frontline-workers-and-community-leaders-bairnsdale

Bright VIC

Workshops will be held in Bright in June and August. See details below.

 

Psychological First Aid – Three Hour Workshop

Audience: For frontline workers and community leaders in North East Victoria and East Gippsland

Details: Wednesday 16 June 2021, 9:00am–12:00pm

Register interest: https://events.humanitix.com/psychological-first-aid-training-for-victorian-frontline-workers-and-community-leaders-bright

 

Trauma-informed Care – Three Hour Workshop

Audience: For frontline workers and community leaders in North East Victoria and East Gippsland

Details: Wednesday 16 June 2021, 1:00pm–4:00pm

Register interest: https://events.humanitix.com/trauma-informed-care-training-for-victorian-frontline-workers-and-community-leaders-bright

 

Supporting Individuals after Disaster – Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Wednesday 25 August 2021, 5:30pm–7:30pm

Register: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-bright-vic

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Thursday 26 August 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-bright-vic

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Thursday 26 August 2021, 2:00pm–5:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-services-personnel-and-volunteers-bright-vic

Corryong VIC

Workshops will be held in Corryong in August and September. See details below.

 

Psychological First Aid – Three Hour Workshop

Audience: Frontline workers and community leaders in North East Victoria and East Gippsland

Details: Thursday 12 August 2021, 9:00am–12:00pm

Register interest: https://events.humanitix.com/psychological-first-aid-training-for-victorian-frontline-workers-and-community-leaders-corryong

 

Trauma-informed Care – Three Hour Workshop

Audience: Frontline workers and community leaders in North East Victoria and East Gippsland

Details: Thursday 12 August 2021, 2:00pm–5:00pm

Register interest: https://events.humanitix.com/trauma-informed-care-training-for-victorian-frontline-workers-and-community-leaders-corryong

 

Supporting Individuals after Disaster – Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Thursday 9 September 2021, 5:30pm–7:30pm

Register: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-corryong-vic

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Friday 10 September 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-managers-and-supervisors-corryong-vic

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Friday 10 September, 1:00pm–4:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-services-personnel-and-volunteers-corryong-vic

 

Supporting Individuals after Disaster – Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Thursday 9 September 2021, 5:30pm–7:30pm

Register: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-corryong-vic

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Friday 10 September 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-managers-and-supervisors-corryong-vic

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Friday 10 September 2021, 1:00pm–4:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-services-personnel-and-volunteers-corryong-vic

Orbost VIC

Workshops will be held in Orbost in July and August. See details below.

 

Psychological First Aid – Three Hour Workshop

Audience: Frontline workers and community leaders in North East Victoria and East Gippsland

Details: Thursday 15 July 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/psychological-first-aid-training-for-victorian-frontline-workers-and-community-leaders-orbost

 

Trauma-informed Care – Three Hour Workshop

Audience: Frontline workers and community leaders in North East Victoria and East Gippsland

Details: Thursday 15 July 2021, 2:00pm–5:00pm

Register: https://events.humanitix.com/trauma-informed-care-training-for-victorian-frontline-workers-and-community-leaders-orbost

 

Supporting Individuals after Disaster –Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Monday 16 August 2021, 6:30pm–8:30pm.

Register: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-orbost-vic

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Tuesday 17 August 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-managers-and-supervisors-orbost-vic

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Tuesday 17 August 2021, 2:00pm–5:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-services-personnel-and-volunteers-orbost-vic

 

Supporting Individuals after Disaster – Two Hour Workshop

Audience: For GPs and GP Practice Clinic Staff

Details: Monday 16 August 2021, 5:30pm–7:30pm

Register: https://events.humanitix.com/trauma-related-training-for-general-practitioners-and-gp-practice-clinics-orbost-vic

 

Psychological First Aid – Three Hour Workshop

Audience: For Managers and Supervisors in Emergency Services

Details: Tuesday 17 August 2021, 9:00am–12:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-managers-and-supervisors-orbost-vic

 

Trauma-informed Care – Three Hour Workshop

Audience: For Emergency Services Personnel

Details: Tuesday 17 August 2021, 2:00pm–5:00pm

Register: https://events.humanitix.com/trauma-related-training-for-emergency-services-personnel-and-volunteers-orbost-vic

What training packages can I complete online?

Psychological First Aid

Psychological First Aid (PFA) is a practical, flexible, and recommended approach for frontline workers to help people affected by trauma. PFA helps to reduce the initial distress and assists persons impacted by potentially traumatic events to cope better in the days, weeks and months following a traumatic event. PFA is useful following traumatic events such as a disaster, a workplace accident, near death experiences or assault. PFA can also be used to help people who become distressed even years after the event, such as on anniversaries of the bushfires. Helpers trained in PFA ensure safety, provide emotional comfort and support, and offer practical advice and assistance to address people’s needs. The course teaches core skills of PFA, including simple psychological strategies, and helps the participant gain the confidence to provide assistance and support to colleagues and the general public affected by trauma. This course also includes information on worker self-care.

Trauma-Informed Care

Trauma-Informed Care helps a frontline worker to build a trauma-impacted individual’s sense of safety, control and empowerment through strengths-based approaches. This course is teaches the principles and skills related to key aspects of TIC. These include skills to safely talk about the trauma; simple strategies for trauma-impacted individuals and communities to help them deal with their distress; and skills for encouraging connection with others. This course also includes information on worker self-care.

Supporting Individuals after a Disaster

This training draws on Trauma-informed Care (TIC) principles, and is tailored to the needs of staff working in general practice and other community health care setting – from practice managers to general practitioners. This course include core modules on TIC principles, understanding trauma impacts, talking about trauma safely, and managing strong emotions. It also has the option to complete other topics of interest that will continue to be added.

Trauma-focussed Cognitive Behavioural Therapy (Victorian practitioners only)

Trauma-focussed cognitive behavioural therapy (TF-CBT) is an evidence-based approach to the treatment of children, adolescents and adults experiencing clinically relevant posttraumatic stress symptoms. It can help individuals come to terms with trauma through exposure to, and emotional processing of, memories of the event. Central to the approach is the use of imaginal and in-vivo exposure therapy and trauma-focussed cognitive therapy.

 

This program will explore each component of TF-CBT, including involvement of significant others such as parents and caregivers, engagement and stabilisation, psychoeducation, imaginal and in-vivo exposure therapy, trauma-focussed cognitive therapy, management of comorbidities and residual issues, and relapse and termination. You will be able to individualise your learning activities according to the client group you work with. For example, you can choose from multiple case vignettes representing typical presentations across the developmental spectrum: child, adolescent, and adult cases.

Expression of interest for online training

Please submit an Expression of Interest below if you or your organisation would like to be considered for access to the training programs.

Webinars and past events 

 

Bushfire Trauma Preparation and Recovery – Enabling the Emergency Services Sector

In this webinar, recorded on 13 November 2020, the long-term learnings from the 2009 Black Saturday bushfires were presented, with a discussion about what has worked for emergency service organisations in supporting wellbeing, and best practice ways to ensure workforces are psychologically prepared for future disasters.

Please find a recording and presentation slides below.