Refer a patient for assessment by Responder Assist’s clinical intake team

  • 1800 329 191
  • Monday - Friday, 9am - 5pm (excluding public holidays)

Our clinical intake team assess emergency workers and can refer them on to our specialist network for expert treatment. Please note that we are currently building up Responder Assist’s capacity. As such, our services are only currently available to emergency workers and veterans from Police Veterans Victoria and SES Victoria. As we build capacity, we will continue to add more emergency services, including Ambulance Victoria, Country Fire Authority (CFA), ESTA (Emergency Services Telecommunications Authority), Fire Rescue Victoria (FRV), Forest Fire Management Victoria and Victoria Police.

Specialist training

Why are we supporting mental health professionals to treat frontline workers? Because we it’s a key way that we can improve mental health outcomes. Hear from the team, including Director, Enterprise Professor Nicole Sadler on why clinicians should consider specialist training when treating emergency workers.

Building your Emergency Sector Capabilities

For health practitioners who are working with (or would like to work with) emergency services personnel, we have developed a range of courses that are specific to this unique sector. Click on a course below to find out more.

Find out more about how Responder Assist supports clinicians to treat emergency services workers

Quicklinks / Resources

Resources that you may find helpful below.
Use the filtering options to find resources available for your needs.

For urgent support
call Lifeline on

Call 13 11 14

Confidential 24/7
counselling and referrals

Lifeline website