Phoenix Australia Training Cancellation and Refund Policy
Please understand, as a not-for-profit, our cancellation policies are necessary to ensure the viability of our workshops, as delivery is dependent on minimum numbers.
Phoenix Australia reserves the right to cancel or postpone any workshop due to under-registration. In this case, you will receive a full refund. Phoenix Australia reserves the right to amend any course, schedule, location or facilitator due to unforeseen circumstances.
If you wish to cancel your registration you must notify Phoenix Australia via email to [email protected], please note the following cancellation allowances:
- You may nominate another person to attend in your place and this must be notified via email ASAP or within 48 hours of the workshop date.
- Cancellations received 20 business days prior to the workshop date will receive a full refund.
- Cancellations made 10 business days prior to the workshop date will receive a 50% refund.
- Cancellations made in under 10 business days will receive no refund.
To transfer to another workshop, please cancel and re-book via the relevant training booking page https://www.phoenixaustralia.org/for-practitioners/training-programs/ .
If you have any concerns or questions regarding this statement, please contact us.